Empathetic AI Empowers People for the Greater Good with Suraj Venkat
In this episode of the AI for Sales Podcast, Chad is joined by Suraj Venkat, Founder and CEO of Aten Ventures and Bitbaza.io. Suraj discusses how their AI is trained to look at buying signals so that it can connect you to better customers more effectively.He also shares his insights on the future of sales jobs and how, with the improvement of technology, repetitive work like prospecting and personalization can be delegated to AI so that salespeople can focus more on conversations that matter. Suraj is optimistic that the development of AI will create empathetic AI that leads the world towards the greater good.
Listen to the podcast here:
HIGHLIGHTS
Recognizing buying signals and connecting customers
AI doesn't remove sales jobs, it empowers you to convert better
Keeping AI up-to-date with real-world data
Empathetic AI and creating a code of ethics
QUOTES
Suraj: "We've basically innovated a solution that can help you find the right customer for your company based on different buying signals. If somebody is new to a job position, they're very likely to buy. If the company has recently received funding or there's a partnership in the works, they're more likely to make a buy."
Suraj: "What I've observed is people don't want to do the prospecting, they don't want to do the personalization because it's a lot of busy work. Imagine if you could spend that time conversing with a customer who was actually somewhat interested. You could focus on the conversation."
Suraj: "Things can go wrong with AI and things could right, but I try to be on the optimistic side. I believe in the greater good of humanity to innovate in a direction that is for the greater good. I think there'll be obviously more penetration of AI, but I also think it'll very empathetic and sensitive AI."
Learn more about Suraj and connect with him in the links below:
LinkedIn: https://www.linkedin.com/in/surajvenkat/
Website: https://bitbaza.io/
Email: suraj@bitbaza.io
